Refund Policy

Last updated: Last updated: December 2024

1. Refund Overview

We want you to be completely satisfied with your ArgoFusion SSH subscription. This policy outlines our refund terms and conditions.

2. Refund Eligibility

Refunds may be available under the following circumstances:

  • Technical issues preventing service use
  • Billing errors or duplicate charges
  • Service unavailability for extended periods
  • Fraudulent or unauthorized charges

3. Refund Timeframe

Refund requests must be submitted within 30 days of the original purchase date.

4. Refund Process

To request a refund, please follow these steps:

  1. Contact our support team with your request
  2. Provide order details and reason for refund
  3. We will review your request within 3-5 business days
  4. If approved, refund will be processed to original payment method

5. Refund Methods

Refunds will be issued to the original payment method used for the purchase.

  • Credit card refunds: 5-10 business days
  • PayPal refunds: 3-5 business days
  • Bank transfer refunds: 7-14 business days

6. Non-Refundable Items

The following are generally not eligible for refunds:

  • Services that have been extensively used
  • Trial periods that have expired
  • Accounts suspended for policy violations
  • Promotional or discounted purchases

7. Subscription Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.

8. Disputes and Chargebacks

We encourage customers to contact us directly to resolve any issues before initiating chargebacks. Unauthorized chargebacks may result in account suspension.

9. Contact Information

For refund requests or questions about this policy, please contact our support team.

10. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting.